985 Bay Street
Rochester, NY 14609
Phone: 585-288-0600
Map & Directions

Walk-In Hours

Sign-up for walk-in hours begins at 10:00 a.m. (on the day you’d like to have your pet seen by a veterinarian).  $35 must be paid in advance in order to secure a spot on that day’s walk-in list and a client service representative will let you know what time to return with your pet(s).

 
Once maximum capacity has been reached for the day, RCAC will close our doors to additional walk-in patients.
 
If you are unable to sign-in for walk-ins early in the day, we recommend that you call ahead to determine if we have reached our full capacity on each particular day.

 

During walk-in hours, all patients are seen on a first-come, first-served basis. Wait times can be extensive (four or more hours). If your pet is healthy and only needs routine vaccines, we highly recommend you schedule a wellness/vaccine appointment.

Please remember that RCAC cannot treat critical emergencies, such as breathing problems, broken bones, bloat, uterine infections, dental problems, pregnancy or delivery complications, foreign bodies, or anything else requiring x-rays.

Walk-In Office Fee: A $35 exam fee will be collect at check-in for each pet seeing the doctor. There will be additional charges for any treatment, vaccinations, or medication given during your visit. Payment for additional services is due at check-out. RCAC accepts cash, Mastercard, Visa, and Discover. We do not accept personal check or offer a billing option.

Walk-In Wellness & Outpatient Care Hours

Wednesday from 12-7 p.m.
Friday from 12-7 p.m.
Saturday from 12-7 p.m.

*While we are open until 7 p.m. on Wednesdays, Fridays, and Saturdays, we close our doors to additional walk-in clients once our maximum capacity is reached. Please call us ahead of time to see if we are still accepting walk-ins on that day.  

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