985 Bay Street
Rochester, NY 14609
Phone: 585-288-0600
Map & Directions

Walk-In Hours

Please note that due to high numbers of pets needing care, RCAC must occasionally close our doors to additional walk-in clients early on Wednesdays, Fridays, and Saturdays.
Please call ahead to the clinic before coming to ensure that we are still accepting additional walk-in patients on that particular day.

During walk-in hours, all patients are seen on a first-come, first-served basis. Wait times can be extensive (four or more hours). If your pet is healthy and only needs routine vaccines, we highly recommend you schedule a wellness/vaccine appointment.

Please remember that RCAC cannot treat critical emergencies, such as breathing problems, broken bones, bloat, uterine infections, dental problems, pregnancy or delivery complications, foreign bodies, or anything else requiring x-rays.

Walk-In Office Fee: A $35 exam fee will be collect at check-in for each pet seeing the doctor. There will be additional charges for any treatment, vaccinations, or medication given during your visit. Payment for additional services is due at check-out. RCAC accepts cash, Mastercard, Visa, and Discover. We do not accept personal check or offer a billing option.

Walk-In Wellness & Outpatient Care Hours

Wednesday from 12-7 p.m.
Friday from 12-7 p.m.
Saturday from 12-7 p.m.

*While we are open until 7 p.m. on Wednesdays, Fridays, and Saturdays, we close our doors to additional walk-in clients once our maximum capacity is reached. Please call us ahead of time to see if we are still accepting walk-ins on that day.  

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