985 Bay Street
Rochester, NY 14609
Map & Directions
To schedule a spay or neuter appointment, you must first come to the clinic between 10 a.m. – 1 p.m. on Tuesday or Thursday to show proof of income and prepay for the surgery. (If you are unavailable to come during these hours, you may come in during our other hours—Wednesdays, Fridays, and Saturdays from 10 a.m. – 7 p.m.—but you should expect a significant wait time to get signed up for surgery.)
When you arrive at RCAC, please be prepared to:
- Show proof of eligibility
- Pre-pay for surgery (all spay/neuter patients must pre-pay 100% of their charge for the surgery PRIOR to scheduling an appointment.) RCAC can accept cash or credit/debit cards (personal checks are not accepted)
- Schedule the appointment for your pet’s spay or neuter
- Show all previous records (if any) that you have for your pets previous vaccines (NOTE: all spay/neuter patients at RCAC are required to be up to date on their Rabies vaccination. If you do not bring along proof of current rabies vaccination your pet WILL get a rabies vaccination on the day of surgery).
MAKE SURE TO BRING ALONG ALL NEEDED PAPERWORK FOR THE ABOVE ITEMS
A $20 administrative fee will be deducted from all refunds on cancelled surgery. In order to receive a refund you must provide 48 hours notice of cancellation by calling 585-288-0600 (leave a message if needed). No-shows on surgery days and late cancellations (less than 48 hours) are subject to a 25 percent rescheduling fee.